Terms and conditions
GCU GDPR MONTAZ
These General Terms and Conditions of Use rule the contractual relationship beetwen Montaz and any user of the website or carrier of the Montaz loyalty card.
MONTAZ Distribution's Company commits to respect the current regulations applicable to personal data processing, and particularly, (UE) 2016/679 regulations of the European Parliament and of the Council of April 27, 2016 appicable from May 25, 2018 (below, « the European Data Protection Regulation ».)
The user is invited to read carefully this document and to read it again everytime he comes on our website.
Indeed, the usage of the website establishes an acceptance of the General Conditions of Use.
Regarding this, for any questions concerning the website, you can contact the webmaster : C. FINAZ
Every data entered by the users on the website and in the MONTAZ Distribution's shops remained private and do not be subjected to any resell or leasing to third party.
MONTAZ Distribution's Company only treats customer's personal data and those ones are also collected for anonymous statistics. Personal data corresponds to the data gived during orders or
request of contact.
In case of customer's explicit acceptance, those datas could be use for promotional or commercial aims, exclusively in the MONTAZ Distribution company.
Finally, customers have an access right, a removal right and a modification right about their personal data. They will be conserved for a maximum of 10 years at the end of their last order.
The removal of an internet account generates the anonymity regarding the existance of past orders.
However, nominal receipts stills available by tax services.
Trafic datas and cookie files are stocked into your computer in order to proceed, in internal, to anonymous analyses about frequentation of the information pages of the website, in order to improve contents and to establish statistic datas (consulted pages, hour of consultation...)
You can manage cookie settings from your navigators.
CNIL file number and personal data protection : 1366676
In accordance with the IT and freedom law of January 6, 1978, you have, at any moment, an access right, a removal right and a modification right about your personal data by writing by post
and by justifying your identity to :
SAV – WEB
255 Rue Sébastien Charléty
73490 LA RAVOIRE – FRANCE
Terms and conditions Montaz.com website
ARTICLES 1 : PRICES
1.1 Prices of our products are indicated in euros, all-taxes included, excluding the participation to treatment and expedition costs (cf. Article 3).
1.2 In case of order to another country than France metropolitan, you are the importator of the product(s) concerned. For all the products sent outside of the European Union, the prices will be calculated without tax automatically on the receipt. Customs duty or other local tax or importation rights or state tax are liable to be eligible. These rights and amounts are not the responsibility of MONTAZ SPORTS. The costs will be to your own and it will be to your entire responsibility in declarations terms and also in payments to your country authorities and competent organisms. We advise you to inform yourself to your country authorities.
1.3 Every orders whatever the origin country, are payed in euros.
1.4 Montaz Sport have the right to modify prices whenever its wants, but the products will be charged on the base of the price in effect during the registration of the order subject to availability. Nevertheless, if for any technical reasons the price posted doesn't correspond to the real price (ex : a pair of skis for 20 euros), Montaz Sports will contact immediately the customer to inform him and will correct the price, but won't deliver the product at this price.
1.5 Products still MONTAZ SPORTS' property until their whole payment.
ARTICLE 2 : AVAILABILITY
Our offers of products are proposed in the limit of the available stocks, directly in our shop or at our suppliers.
Posted stocks are updated every 10 minutes. Therefore, It's possible that a product isn't available anymore between two updates.
In case of non-availability you will be contact by email or phone as soon as possible. If the non-available product is part of a paid order, it will be refund by check or the bank operation will be cancelled. For any non-available product quickly, we will inform you and ask for your instructions (refund or substitution product).
ARTICLE 3 : DELIVERY
3.1 Products are delivered at the delivery adress that you indicated during the order process. Delays indicated are the average delays of delivery and correspond to the treatment and delivery delays of your order.
3.2 In case of deliverable products with different delivering dates considering their disponibility, the delivering delay is based on the longest delay. MONTAZ SPORTS reserves the right to divide the deliveries, in this case, the transport will be paid once.
3.3 Treatment and expedition delay is variable, during the validation of your order, we will indicate you the corresponding transportation cost. However, you could ask us a rapid delivery by Chronopost within 24 hours. To receive the order the following day you have to make your order before 1:00pm. The express delivery cost will be yours.
ARTICLE 4 : PAYMENT
4.1 Credit Card Visa Mastercard
You can pay with your PayPal account or via the PayPal interface with the credit card of your choice. Visa, Mastercard, American Express etc...
4.3 BANK TRANSFER
From the moment you validate your order by bank transfer, the product is laid aside and destocked, your order will be sent when we will receive your bank transfer (it takes about 2-3 days). Your order will be cancelled automatically if we don't receive your payment within 7 days.
4.4 GIFT CARD
You can use it on the website : you select the check in the delivery mode and you send it to us with another check if necessary in order to complete the amount.
ARTICLE 5 : Terms and Conditions Montaz.com : Withdrawal right
If you change your mind about the product and you didn't use it, you have 30 business day to send it back to us.
You have to connect on your account to accede to the order that contains the product to return.
You could ask for a return in order to swap size or simply a refund.
Caution ! Customized products like skis put together with bindings are not refundable !
If you have a defective product that you would like to return back to us, we ask you a photograph and a precise description of the problem by email.
The adress for every product return in after-sales service is :
SAV – WEB
315 Rue Pierre et Marie Curie
73490 LA RAVOIRE - FRANCE
If our responsibility is involved, we will send you a return coupon in order that you won't pay the return fees.
Attach into your package the problem you encounter and your names and adress in order to identify your package. Don't forget to join the receipt as a proof of your order.
ARTICLE 6 : SECURITY
Our website is subjected to a protection system : 3D Secure
We have adopted a secure payment system and an encryption of the datas you give us.
ARTICLE 7 : RESPONSIBILITY
Proposed products are conform to the french legislation in effect. MONTAZ Distribution's responsibility wouldn't be involved in case of non-respect of the country legislation where the products will be shipped. It belongs to you to verify with customs the importation possibilities or the product utilisation that you would like to order.
ARTICLE 8 : PRACTICAL RIGHTS
In case of litigation, only French tribunals are the competent ones.
ARTICLE 9 : ORDER
On internet : www.montaz.com
We treat orders within 48 hours. For the express deliveries, the validation of the order have to be before 1:00 pm.
ARTICLE 10 : REGULATORY COMPLIANCE
All items proposed by Montaz.com are under legal warranty according to the articles L211-4 to L221-14 and following the Consumer Code and to the warranty against hidden defects according to the articles 1641 to 1648 and 2232 of the Civil Code.
The product we deal are supplied by the greatest brands, well-known and renownded for their know-how and the manufacturing quality of their products.
In this capacity, every available products on MONTAZ DISTRIBUTION SARL's websites are subject to a legal warranty and against hidden defects.
This warranty takes place in the legal surroundings of a normal use of the product expected by the manufacturer.
Thus, to make any complaint of non-conformity or apparent defect of the delivered products, the customer has a 3 days delay from the receipt of his article. And this by email or recorded letter with receipt notification to the following adress : 255 rue Sébastien Charléty, 73490 La Ravoire
Product returns wich are engendered by a default of this warranty are paid by Montaz Distribution SARL.
Any product damages caused by an insufficient packaging does not engage Montaz Distribution's responsibility.
If the customer returned product isn't covered by the regulatory warranty, he will be sent back to him with shipping costs to his charge.
Are excluded of this warranty damages due to impact and others specific features that vary from one manufacturer to another.
Finally, Montaz Distribution SARL is not responsible for the misuse and/or the intensive use of the product by the customer. Likewise, competitor's products and/or product not sold on our websites does not engage our responsibility, it is up to the customer to return the right product.
ARTICLE 11 : LEGAL NOTICES