3 Shipping Solutions
- Colissimo Post: 72h Shipping
- Chronopost DPD : 48/72h Shipping.
- DPD : 72h Shipping
How do i track my package ?
When your order will be sent, you will receive a link by email with your tracking number on www.colissimo.fr or www.DPD.fr.
If i am not here during the delivery ?
If you have chosen home delivery and you are absent during the delivery :
Colissimo : You have a delivery notice in your letter box and your package will wait for you at the post office during 15 days, afterthat, he will be return to us.
Reminder of the regulations
France prohibits trucks from driving on Sunday and public holidays. Thus, an order made in express the Saturday whatever the hour cannot be delivered a sunday.
Likewise, there is only one package collection a day whatever the shipping company. It takes place around 4:00 pm. It implies that every order must be validated before 2:00 pm otherwise the package will be sent the day after.
If the order has been validated on Tuesday at 8:30 pm, departure of the package the next day Wednesday at 4 pm.
If the order has been validated on Friday at 9:00 am, departure of the package the Friday at 4 pm.
If the order has been validated on Friday at 17 :00 pm, postponement of the collection of the package to Monday at 4 pm.
You would like to return your product ?
You have 30 days to return your product to us on condition that he is clean, unworn, and with its tag and original packaging.